What We Collect and Why
When you open an account, we collect the details you submit — name, contact information, and payment method details such as your Touch 'n Go eWallet, Boost, or GrabPay account reference. We use this to process your deposits, verify withdrawals, and keep your account secure. Device
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and session data — browser type, IP address, and pages visited — are logged automatically to detect unusual activity and maintain platform stability. We do not collect more than we need. Payment data tied to Touch 'n Go eWallet, Boost, and GrabPay is handled through the
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respective payment rails; we store only the reference needed to match your transaction to your account wallet. We may share data with payment processors and fraud-prevention services strictly to complete your transactions. We do not sell your data to advertisers or unrelated third parties. Retention periods
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follow applicable local law; account data is held while your account is active and for a defined period after closure as required by regulation. Where local law governs data handling, those rules apply and take precedence.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.